TRIPADVISOR CERTIFICATES OF EXCELLENCE FOR LUX* RESORTS
LUX* Resorts is delighted to announce that all the properties in its portfolio, namely LUX* Belle Mare, LUX* Le Morne, LUX* Grand Gaube in Mauritius; LUX* Maldives and LUX* Ile de La Réunion, have been awarded with a Certificate of Excellence by tripadvisor, the largest travel website in the world. Two of the properties in our Produced by LUX* portfolio, namely Tamassa, Bel Ombre, Mauritius and Merville Beach, Grand Baie, Mauritius, received the same certificate.
TripAdvisor awards these certificates to properties which consistently receive excellent ratings from the website’s users, and recognize the businesses that are best rated by customers, who thus acknowledge the quality of the services provided.
These certificates, which were awarded to our resorts for the second year in a row, fill us with pride and gratitude, and inspire us to excel. We wish to thank all of our guests who trusted us with their precious holiday time, and took the time to share their experience with fellow travellers. And we are
certainly grateful to our team members, who are always the shining stars of our guests’ reviews, and without whom LUX* would not have a heart.
Paul Jones, CEO LUX* Resorts:
“At LUX* we are constantly striving to provide our team members with all the tools they need to offer guests unparalleled service. We have partnered with world-renowned service guru Ron Kaufman, to design a continuous learning strategy, which has now been in place for over one year. Each member of our team fully
appreciates that our purpose is to help all our guests celebrate life. We’re aiming for no less than world class levels in our service. We recognize that time is precious, and we shall leave no stone unturned in striving to achieve the level of service that helps all our guests enjoy every second of their stay with us.”
TEZ WORLDBERRY GRANTS LUX* MALDIVES CUSTOMER SATISFACTION AWARD
LUX* Maldives was designated by TEZ WORLDBERRY as the winner of the “Overall Customer Satisfaction” category and best hotel partner or TEZ TOUR for the past year.
THE LUX* MALDIVES diving CENTRE, OPERATED BY EURO-DIVERS, AWARDED THE PADI GREEN STAR AWARD
The LUX* Maldives diving centre, operated by Euro Divers, was deeply honoured to be recently awarded the PADI Green Star AWARD, in recognition and appreciation of their conservation initiatives and efforts to reduce the environmental footprint of the business. In a letter, Mr. Ben V. Toms from PADI Europe, Middle East and Africa, stated: “Your achievement helps confirm green initiatives as both environmentally and commercially viable and in turn helps to promote green initiatives among other organizations. We would like to congratulate you for the outstanding performance in initiating green business practices; exhibiting conservational responsibility!”
MARUITIUS BUSINESS EXCELLENCE AWARD RECOGNITION FOR LUX* RESORTS
In further recognition of its commitment to environment conservation, LUX* Resorts was awarded for its environmental and CSR initiatives during the 5th edition of the Mauritius Business Excellence Award ceremony, organized jointly by the Mauritian Ministry of Commerce and Consumer Protection and the Ministry of Industry and Cooperatives.