Once again the World Luxury Hotel Awards turned the spotlight on some of the world’s most sought after hotels, lodges, resorts and private islands as they scooped the world’s most prestigious honors for luxury hotels at the glitzy 2012 World Luxury Hotel Awards Gala Ceremony held in Kuala Lumpur on October 13th.
The biggest event on the luxury hotel industry calendar attracted the who’s who of the prominent hoteliers all over the world. Kanuhura, 5 star Hideaway Island in the Maldives, Indian Ocean was honored within a wide range of selection of the best hotels in the world. Kanuhura won recognition due to its continuous deliver of excellence and exceptional service.
“Our belief is that service excellence is the most critical factor in a hotel’s measure as a luxury hotel and that winning a World Luxury Hotel Award based on this factor would enhance performance levels if industry peers can be judged against other major players in the field. We can always learn from one another and be inspired to greater levels of excellence meaning exceeding customer’s expectations and paying attention to details”, said by Marinique de Wet, Director of the World Luxury Hotel Awards during this annual red-carpet Gala event.
France24, the event news network Media Partner Commercial Distribution Director Mr. Olivier Mortier commented “It is truly an honor for us to be associated with the World Luxury Hotel Awards organization celebrating the successes of this highly competitive industry. The organization gives senior industry decision-makers the opportunity to celebrate their achievements whilst creating a wonderful platform for VIP’s network”.
The World Luxury Hotel Awards stands testimony to dedication, enthusiasm and leadership in the high demand of luxury hotel industry. It also aimed to maintain overall service excellence by building staff moral since success is combined effort of a hotels’ entire team.
Kanuhura’s General Manager himself Mr. Vladimir Scanu has welcomed this truly inspiring global recognition as a clear evident of his management and family members focus on excellent service quality. On his interview with France24, he said: “To have been recognized as Best Private Luxury Resort in the entire World amongst other globally competitive high end properties and International recognized luxury hotels brands, it is a delightful pride.
To lead such a Team of Professionals in Kanuhura who yet again have supported me over the past year with admirable hard work and committed passion is a rare privilege.
I expect all our Team Members to Improvise and Innovate and expect to be fully engaged in any possible steps in the customer’s interactions beyond satisfaction. Our core values represent the foundation of everything WE DO and everything WE ARE. With this in mind and in the heart we devote ourselves to provide our guests nothing less than outstanding and memorable lifetime experiences. We at Kanuhura believe that “What we leave behind in not what is engraved instead what is woven into the lives of our people and our customers”. All we know is that the answer is Yes but what is the question…..? We have installed a customer-driven and focused culture attitude. All I can say is that we at Kanuhura truly value the principle of genuine hospitality in which we all individually take by heart the development of our People to blossom to become true and fine future Hoteliers”
Mrs. De Wet added “You can design and create, and build the most wonderful place in the world but it takes dedicated and passionate people to make it happen and establish unique characteristics that differentiate outstanding service oriented hotels from mediocre ones and Kanuhura has definitely demonstrated to be above its competitors”.